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Maintenance FAQ

I Have No Cooling

You may have a tripped circuit breaker.

Recommended Action: Check your home circuit breaker box and reset circuit breaker.

Your thermostat/control may be off or set incorrectly.

Recommended Action: Check to make sure your thermostat/control is on and set to cool. Reset to your desired temperature.

Your indoor unit is running but the outdoor unit is not.

Recommended Action: Air coming through your vent will be warm. Check temperature setting on thermostat/control. If no change, contact your local Trane Comfort Specialist. In the meantime, try turning off your thermostat/control for 1 to 3 hours to see if it will reset itself.

I Have No Heat

Your gas could be turned off.

Recommended Action: Check gas valve at gas company meter, check shutoff valve at furnace and check for other shutoff valves. Contact the gas company to have gas valve turned on or contact your local Trane Comfort Specialist.

Your system could be turned off or your unit unplugged.

Recommended Action: Check your thermostat and heating unit to assure that they are both plugged in. Refer to your use and care guide or contact your local Trane Comfort Specialist.

Your thermostat may be off or set incorrectly.

Recommended Action: Make sure your thermostat is on and set to heat. If thermostat is on, reset thermostat to your desired temperature.

You may have a tripped circuit breaker.

Recommended Action: Check your home circuit breaker box and reset circuit breaker.

I Have No Airflow

You may have dirty filters.

Recommended Action: Check the filters in each of your system’s components. Clean or replace filters as recommended in your use and care guide. If problem persists, please contact your local Trane Comfort Specialist.

Your system may have frozen up due to a dirty coil.

Recommended Action: Check for signs of water below unit and cold exterior surface of indoor coil enclosure. Contact your local Trane Comfort Specialist. In the meantime, try turning your thermostat off for 1 to 3 hours to see if it will defrost.

My Utility Bill Is Unusually High

If your system is reaching its set point, is it working correctly? Have your local temperatures been extreme lately?

Recommended Action: Check the following: Is your system cycling constantly? Is your thermostat reaching its set value? Do you have any new appliances (e.g., a hot tub or pool heater) that use lots of power? Have you checked to see if your local utility company had a recent rate increase?
If your system is not reaching its set point, please contact your local Trane Comfort Specialist.

My System Is Constantly Running

Your system could be trying to reach a set point that is too extreme.

Recommended Action: Check the set point on your thermostat. Is it very low (in summer months) or very high (in winter months)? First, reset your thermostat. If that doesn’t work, please contact your local Trane Comfort Specialist.

My Drain Pan Is Overflowing

The overflow switch is probably not working

Recommended Action: Turn off your system and contact your local Trane Comfort Specialist.

My System Is Malfunctioning

Check any of the above troubleshooting issues for help.

Recommended Action: If none of the troubleshooting answers address your problem, then turn off your system and contact your local Trane Comfort Specialist.

Clean Or Change Filter

Maintaining your air filter is easy, and routine maintenance will keep you breathing easier.

Most filters are easy to slide or swap out, and it’s one of the few things you can do to maintain your filter without the help of a Trane Comfort Specialist. However, it’s important to check your owner’s manual before performing any maintenance on your Trane or any air filter.

HOW OFTEN DO I NEED TO CLEAN/CHANGE MY FILTER?

You should always double-check your owner’s manual for specific recommendations, but generally speaking it’s best to clean or change your filters once every 3 to 9 months. Remember, regular cleaning/changing of your filter will ensure the best filtration, increase the life of your machine, and give you peace of mind that you’re breathing easier.

HOW DO I CLEAN MY CLEANEFFECTS™?

To clean your CleanEffects™, simply remove your filter and then rinse or vacuum it. If you rinse the collection cells, allow them to dry thoroughly before replacing them.

HOW DO I CLEAN MY FRESHEFFECTS™?

Your Trane FreshEffects™ has a filter that’s easy to slide out and clean.

Are Regular Tune-Ups Worthwhile?

Definitely! We recommend annual air conditioning tune-ups in the spring and furnace tune-ups every fall. Although regular checkups will not absolutely guarantee that a unit will continue to work perfectly throughout the season, they will reveal most small problems that can lead to major, far more expensive problems if left unattended and will keep the unit running at peak efficiency.

What Does An Air Conditioning Tune-Up Consist Of?
  • Clean outdoor coils
  • Check blower wheel and motor, lubricate motor and check belt
  • Check thermostat operation and calibration
  • Check operation of all safety controls
  • Check current draw and voltage under full load
  • Inspect wiring and connections, repair if necessary
  • Check refrigerant charge
  • Test compressor contacts
  • Inspect air filter condition
  • Check condensate pump and drain line
  • Check fan switch operation and adjust settings
  • Service sticker installed
Why Should I Have My Heating System Tuned Up Yearly?

Safety

  • Carbon monoxide kills hundreds of people each year. A clean and properly vented heating system reduces the risk of carbon monoxide poisoning.
  • Gas lines from the shut-off valve to the heating system are checked for leaks. Even small gas leaks can build up and cause explosion or fire.

Improved Efficiency

  • A clean & properly lubricated heating system will use less fuel & electricity to operate. The moving parts will be able to move more freely using less energy.
  • Gas pressures are tested and calibrated to the specifications of your heating system.
  • Thermostats and switches will be tested and calibrated for peak performance.

System Life & Performance

  • Buildup on motors and other moving parts greatly reduces the performance and life of heating systems.
  • Dust and debris buildup may cause burners and ignition devices to work improperly.
  • A system with dirty components may corrode or rust much more quickly than a system that is regularly cleaned.

Like most anything you own, you will find that regular maintenance is far less costly than repairs or even replacement later.

24 Hour Emergency Service Call Us Today • (715) 355-6717 • or • Fill Out Our Online Form
24 Hour Emergency Service Call Us Today • (715) 355-6717 • or • Fill Out Our Online Form
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Address:    7306 Zinser St.
Weston, WI 54476
Phone:   (715) 355-6717
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